Why choose Outdoor Living for your service?
From repairs, relocations to annual services, our expert engineers have got you covered throughout the lifecycle of your hot tub.
Book a service
Services, installations repairs & relocations
The whole after-sales package.
Prices start at just £179 for a 30-point check
And £69 for a call out.
Jacuzzi® & BISHTA trained engineers
Authorized & highly experienced technicians.
Trade in your old tub
And buy your dream one!
Our hot tub service costs
Our services start from just £179 for a full 30 point check package and £69 for a call out. View our full service options below, or download our Hot Tub Service Menu.
Repair
Call outs
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Call out local
from £69
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Call out mid-range
from £99
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Call out long-range
from £129
Includes diagnose of issue, the repair of a spa and/or give a full check over and covers up to 1 hour labour onsite. Any work after 1 our will occur extra charges at £50 per hour. Any parts required will be chargeable.
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UV Bulb Replacement
£129
Includes the work to check UV system and replacement of the UV bulb.
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Ozone Replacement
£189
Includes the work to check Ozone System and replace Ozonator.
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Drain Spa and Hot Tub Winterising Service
£129
Pumps and internal parts are wet vacuumed out to prevent freeze damage. Includes Spa Clean Puck.
Service guide
Hot tub service options
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Outdoor service
from £179
Includes a full annual service and a Spa Clean Puck.
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J200™ Service
from £179
Includes a full annual service and a Spa Clean Puck.
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J300™ Service
from £199
Includes a full annual service and a Spa Clean Puck.
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J400™ & J500™ Service
from £229
Includes a full annual service and a Spa Clean Puck.
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Note: A replacement UV bulb, replacement Ozonator or replacement filters can be added to each service for an additional charge.
Additional services
Gold service packages price on request
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If you lead a busy life and you don’t have time to maintain your Hot Tub, our Gold Service Packages are for you. We will visit four times throughout the year to complete your 3-4 monthly drain and refills, as well as a full annual service at a discounted rate.
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Swim Spa Service
from £399
Includes a full annual service which is conducted over two visits. A service on Day 1 and commissioning on Day 2. This also includes two Spa Clean Pucks and a new set of filters. For OZ or CR pricing, please ask upon booking.
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Hot Tub Relocation
from £399
Up to 20 Miles. from £399 20 - 30 Miles. from £499
Learn more -
Service Loyalty Card
Includes a full annual service and a Spa Clean Puck. Every service includes a service loyalty card which entitles you to 10% off store purchases (Hull and Leeds) or online. Valid for 12 months from the date of the service. Terms & conditions apply.
Book a service
Need help?
Drop us an email at serviceteam@outdoorlivinghottubs.co.uk or give us a call on 01482 212322. Our dedicated service team are open Monday to Friday, 10am to 4pm.
Frequently asked questions about hot tub servicing
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Is it worth getting a hot tub serviced?
A regular service check is a preventive measure that checks for early warning signs that a part needs replacing, just like an MOT. This ensures your hot tub stays in pristine condition and prolongs the life of your spa.
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How often should I get my hot tub serviced?
We recommend that your spa has an annual service which includes our 30 Point Check and pipe clean treatment so we can prevent future faults.
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What does a hot tub service consist of?
- Draining of spa, rinse spa, clean acrylic surface and check shell for damage
- Cleaning of headrests
- Vacuum of remaining water
- Install new filter (if applicable), check for leaks in filter unit and check settings cycles for filtration
- Balance water PH and add sanitiser Check cabinet for damage
Our standard hot tub service check includes:
- Check operation / pressure of Jets
- Check for leaks in jet backs Check Pumps for noise / water pressure and check seals in pumpsCheck Heater operation and seals on heater
- Check suctions operation Clean grates of suctions
- Check for damage / leaks in lights and check operation of lights Check for leaks / blockages in hose lines
- Check operation of other associated extras Clean / inspect cover and check cover lift operation and cover retaining clipsCheck operation of topside
- Check diverters / air controls
- We will post the pipe clean treatment to you to be added 2 days before our visit. If we find any defective / damaged parts during your service, these will be either replaced or repaired under warranty (if applicable) or replaced at additional cost after the engineer has consulted with you. Hydromassage helps relieve aching joints, arthritis as well as destressing after a long day. Larger 6 person hot tubs or 8 seater tubs are also perfect for socialising with family and friends in your garden.
Our awards
Showroom winner 3 years running at BISHTA industry awards
Residential installation winner at BISHTA industry awards
Customer service winner at Jacuzzi Dealer awards
Hot Tub Retailer of the Year at UK Pool & Spa awards
